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Terms and conditions:

The Rarissimas.pt site collects data from its visitors, through a statistical tool (Google Analytics), and through some optional forms. Under no circumstances will this data be disclosed to third parties.

The Rarissimas.pt site operates in Portugal. If you are in another country, keep in mind that the data you provide will be transferred to Portugal. By using this site, and filling in any form on this site, you are giving your consent to this transfer.

In addition to the above paragraph, if you submit data to third parties (such as those required to recommend the site to a friend through our form for that purpose), you are consenting to the submission of this data.

The Rarissimas.pt site has links to other sites. Keep in mind that when you visit them, you will be subject to the privacy policy of those sites, and not to ours.

The Rarissimas.pt site uses cookies (data group exchanged between the browser and the server, placed in a text file created in the user's computer) and collects IP addresses (numbers that identify a computer or other equipment networked on the Internet). Both the cookies used, and the IPs collected serve only for our internal statistics. We do not create or maintain any users’ personal profile based on this statistical information.

The Raríssimas site is intended for private use only. The reproduction, transfer, distribution or storage of the content of the site without prior written permission is prohibited for purposes other than strictly personal use.
 

ONLINE STORE TERMS AND CONDITIONS

1. Registration and filling in data

No registration is required for using the Raríssimas site. It is, however, necessary to fill in customer details during the purchase process.

1.2. Purchase data and the veracity thereof is the exclusive and sole responsibility of each customer. Raríssimas will not be held liable for the loss or misappropriation of orders if the details entered are inaccurate.

1.3. In the event of misuse of the site and regardless of the legal procedure applicable, Raríssimas reserves the right, in particular, to proceed with the cancellation of orders if it considers that there is misconduct on the part of the buyer or any inconsistency in the personal data registered.

2. Security and Confidentiality Policy

2.1. Raríssimas recognises the importance of protecting personal data and guarantees the confidentiality of all data provided by its customers. The collection and processing of data are carried out safely, preventing loss or manipulation.

2.2. Raríssimas does not disclose or sell its customers' data to third parties and all information is confidential. Access to the information is restricted. It is only used for communication with the customer and for processing orders, including payment, delivery, after-sales services and issuing receipts.

3. Information on Content

3.1. The Raríssimas site is intended for private use only. The reproduction, transfer, distribution or storage of the content of the site without prior written permission is prohibited for purposes other than strictly personal use.

3.2. Raríssimas reserves the right to modify at any time the information and commercial offers presented for: products, prices, promotions, commercial conditions and services.

3.3. To facilitate accessibility to other content, the Raríssimas site may include links to other sites on the internet. However, it hereby refuses any responsibility for the nature and content thereof and customers accessing external links should read and accept the conditions of these sites before using them.

3.4. Raríssimas makes every effort to ensure that the information presented is free of typographical errors and, whenever these occur, they will be corrected as soon as possible. If the information provided does not correspond to the characteristics of the product, the Customer will be informed and will be entitled to cancel the order.

4. Products and Prices

4.1. All prices listed include VAT at the legal rate in force.

4.2. The prices paid for items that you order are displayed on this website on the date on which the order is made, including VAT and shipping charges.

4.3. Raríssimas will not be held responsible in the event of errors in the values and/or characteristics of the products when these arise from technical issues outside its control and therefore, reserves the right to change its prices and shipping charges at any time and cancel the contract in case of writing, printing or calculation errors.

4.4. The products available in the Rare Shop are limited to the existing stock.

4.5. Raríssimas reserves the right to change the marketing conditions of the products presented without notice.

5. Order Form - Purchasing Conditions

5.1. When placing an order through this website, you are making a proposal to buy the products you selected within the framework of these General Sales Conditions.

5.2. Orders placed in the Rare Shop are (rare shop e para manter?) limited to 20 units per person per month, and the total value of the order cannot exceed € 250.

5.3. Raríssimas offers its products on this website within the limits of the existing stocks.

5.4. Access to the Raríssimas site implies awareness of the general conditions for the use of its content and services and that both users and visitors have full knowledge of same.

6. Order Delivery

6.1. Only orders to be delivered in mainland Portugal or in the Autonomous Regions of Madeira and the Azores will be accepted.

6.2. Orders for delivery to PO boxes will not be accepted.

6.3. Using the CTT express service, delivery is between 9:00 a.m. and 6:00 p.m., on weekdays only and at the address indicated by the Customer.

6.4. Orders are usually delivered in 3 to 8 working days for mainland Portugal and 12 to 15 working days for the islands from the date of order receipt by Raríssimas.

6.5. If the Customer is not at the address indicated when the order is delivered, it will be kept at the CTT post office corresponding to the address area for 3 working days. After this time, it will be returned to Raríssimas, and the customer should contact Raríssimas to pick up the order at its premises.

7. Forms of Payment

Orders can be paid as follows:

o PayPal

o Bank Transfer

8. Order Cancellation

8.1. Customers may cancel their orders provided that they have not yet been processed. Cancellations must be formalised by sending an e-mail to encomendas@rarissimas.pt address, or by calling 217786100, on weekdays from 9:00 a.m. to 1:00 p.m. and 2:00 p.m. to 7:00 p.m. The following details must be provided:

- Name

- Order date

- Order no.

- Products Ordered

8.2. Raríssimas reserves the right not to process orders if any inconsistency is found in the personal details submitted or any misconduct on the part of the buyer is observed.

8.3. Raríssimas reserves the right not to process any order or refund in the event of errors in product values and/or characteristics when these arise from technical issues beyond the control of Raríssimas.

8.4. Whenever the conditions referred to in the preceding paragraphs exist, the Customer will be informed of Raríssimas’s decision not to process the order.

9. Returns

9.1. The Customer has 14 days, from the date of receipt of the product, to exchange it for another if the first is not delivered under appropriate conditions or presents any anomaly. To make this exchange, the product must be returned in the condition in which it was delivered, unused, and in good condition (for example, without deterioration or smells) and the anomalies presented cannot be a result of its improper use.

9.2. Postage for exchanges and returns for reasons attributed to the customer shall be borne by the customer.

9.3. Contractual resolution will only be possible if all products are returned under the conditions in which they were delivered, i.e. in an excellent state of repair. Otherwise, no refund will be given and the product will be returned to the Customer.

 

10. Warranty

10.1. The products purchased at the Raríssimas’s Online Store (Rare Shop) are guaranteed by the manufacturer in accordance with the terms and conditions of the general law.

10.2. The warranty is provided, secured first by Raríssimas, in accordance with the terms and conditions established by the manufacturer of the product in question.

10.3. Upon expiry of the warranty period as well as in those situations where the warranty is removed due to the existence of grounds for its exclusion, the cost of any repairs shall be borne by the Customer.

10.4. To be covered by the warranty of the purchased products, make sure you keep the invoice issued upon receipt of your order.

11. Limitation of Liability

11.1. All texts and photographs illustrating and describing the products on this website are not contractual and are solely informative in nature. Raríssimas shall not be liable in the event of errors or omissions in the photographs or texts displayed on the website.

11.2. Without limiting the scope of these General Sale Conditions, no compensation of any kind, relating to delivered or non-delivered products, or otherwise, will be higher in value than the purchase price of the products for which the compensation is required.

11.3. Under no circumstances will Raríssimas be liable for any indirect, incidental or consequential damage, whatever the nature (even if such damages are known or could have been known by Raríssimas), likely to arise in connection with their products, their use, sale or with this website.

12. Force Majeure

Raríssimas will make all reasonable efforts in order to fulfil their obligations. However, it shall not be liable for delays or for non-delivery of products caused by circumstances beyond its control. Such circumstances include strikes, wars, natural disasters or other situations that prevent the production, transport or delivery of products.

13. Clarifications, Suggestions and Complaints

Any requests for clarification, suggestions or complaints should be addressed to Raríssimas at the Rua das Açucenas, Lote 1 Loja Dta. 1300-003 Lisboa postal address, clarified by telephone at the number +351 217 786 100, asked personally on weekdays from 9:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 7 p.m. or by e-mail to encomendas@rarissimas.pt.

14. Applicable Law, Competence and Jurisdiction

These Conditions are governed by Portuguese law and, in the event of dispute, the parties agree to submit to the exclusive jurisdiction of the Portuguese Courts, regardless of the plurality of defendants and/or the type of procedures. The Lisbon district courts shall be the competent courts for settling any dispute arising.

This website is only for personal use. The reproduction, download, distribution or content storage without previous written permission is prohibited for any means other than personal.

Click here to see the authors of the scientific articles displayed in the "Rare Diseases" section.

 
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